Your Privacy Is Our Top Priority

1 Scope of Application

This privacy policy applies to any person registered at br33.bar or intending to register. It remains in effect whenever you visit our website, open an account, make a deposit, play games, or contact our customer support.

By using br33's services, you acknowledge that you have read this privacy policy and are aware of its terms. This policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

2 Types of Information Collected

br33 collects information under the following categories:

2.1 Identification Information

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Full address, where applicable

2.2 Identity Verification Information (KYC)

In certain circumstances, we may request a copy of a national identity card (NID) or passport for identity verification purposes. Such information is stored only in a secure encrypted system and is never shared with third parties.

2.3 Financial Transaction Information

Deposit and withdrawal details — such as payment method (bKash, Nagad, Rocket, or Upay), transaction amount, and timestamps — are stored. This information is used for financial auditing and fraud prevention.

2.4 Technical Information

• IP address and device type
• Browser type and operating system
• Session duration and activity logs
• Cookies and locale data (details in section 7)

2.5 Gaming Activity Information

Records of which games were played, bet amounts, win/loss history, and bonus usage are recorded to maintain platform security and uphold our responsible gaming policy.

3 How Information Is Collected

br33 collects information through various methods:

• Information provided directly: What you provide yourself when opening an account, filling out a form, or contacting customer support.
• Automatically collected information: Through server logs, cookies, and analytics technologies while you browse the site.
• During transaction processing: When a secure transaction is completed through payment gateways such as bKash, Nagad, Rocket, and Upay.
• From third-party verification agencies: Receiving relevant information from trusted third parties for identity verification purposes as part of the KYC process.

4 Purpose of Using Information

br33 uses collected information for the following legitimate purposes:

4.1 Service Delivery & Operations

This information is necessary for creating and managing accounts, processing transactions, activating bonuses, and delivering all platform services without interruption.

4.2 Security & Fraud Prevention

We use technical information to detect suspicious activity, ensure account security, and prevent misuse through multiple accounts. Ensuring SSL encryption and fair play is our core objective.

4.3 Improving Customer Support

By keeping a record of your communications and issues, we can provide faster and more effective assistance. Our 24/7 live chat and email support team uses this information to deliver the best possible service.

4.4 Ensuring Responsible Gaming

By analysing gaming activity data, we identify signs of excessive gambling and provide support to members when needed. This is part of br33's responsible gaming policy.

4.5 Legal & Regulatory Obligations

Information may be used to comply with applicable laws and regulations, and in response to lawful requests from law enforcement agencies.

5 Data Storage & Security

br33 uses industry-standard security technologies to keep your information safe. The key pillars of our security measures are described below:

• SSL/TLS Encryption: All data sent to and received from the site is secured through 256-bit SSL encryption.
• Encrypted Database: Stored personal information is kept in an encrypted database, accessible only to authorised personnel.
• Two-Factor Authentication (2FA): Two-factor authentication is available to protect your account.
• Regular Security Audits: The platform's security measures are kept up to date through regular audits and testing.
• Data Minimisation Policy: We collect only the information that is necessary — nothing more.

5.1 Data Retention Period

Information for active accounts is retained for as long as the account remains open. After an account is closed, certain information may be retained for a defined period as required by legal obligations and for fraud prevention. Once that period ends, data is securely deleted or anonymised.

6 Sharing Information with Third Parties

br33 never sells your personal information or shares it with third parties for advertising purposes. However, limited, purpose-specific information may be shared in the following cases:

• Payment Providers: The necessary financial information is shared with bKash, Nagad, Rocket, and Upay to complete transactions. This information is used solely for processing those transactions.
• Game Software Providers: Game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi may receive minimal session data for the technical requirements of running the games.
• Technology & Security Partners: Trusted technology service providers may access limited information for platform security and fraud prevention.
• Law Enforcement Agencies: Information may be provided in compliance with legal obligations upon receipt of a court order or government directive.

All of the above third parties are contractually bound to comply with br33's privacy standards and may not use the information beyond the stated purpose.

7 Cookies & Tracking Technologies

The br33 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

7.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and for security. Without these, the site cannot function properly.
• Functional Cookies: To remember language preferences and other personalised settings.
• Analytics Cookies: To understand site traffic and user behaviour. This information is collected in anonymous form.

7.2 Cookie Controls

You can reject non-essential cookies by changing your browser settings. However, please note that disabling certain cookies may cause some features of the site to not work properly.

8 User Rights

Every member of the br33 platform has the following rights regarding their personal information:

8.1 Right to Access

You may request a copy of the information we hold about you at any time.

8.2 Right to Rectification

If any information in your account is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Erasure

Where there is no legal obligation to retain it, you may request that your personal information be deleted after closing your account. Please note that we are legally required to retain financial transaction records for a legally defined period.

8.4 Right to Object

You may object to the processing of your information for marketing communications or non-essential analytics.

8.5 How to Exercise Your Rights

To exercise any of the above rights, email [email protected] or contact us via live chat. After verifying your identity, we will process your request as promptly as possible.

9 Protection of Minors

br33 is a strictly adult platform. Only individuals aged 21 or above may open an account and use its services.

We do not knowingly collect information from minors. If a minor is found to have opened an account on our site, we will immediately close that account and delete any information collected. If a parent or guardian believes their child is using this platform, please contact [email protected].

To learn more about responsible gaming, please visit our Responsible Gaming Policy page.

10 Policy Changes

br33 reserves the right to update this privacy policy from time to time. For any significant changes, we will notify members in the following ways:

• Displaying a notice on the platform
• Sending a message to the registered email address
• Updating the "Last Updated" date at the top of this page

If you continue to use the platform after a revised policy is published, it will be understood that you have accepted the new policy. If you object to the changes, you may request to close your account.