Where can I get support in Bengali?

br33's live chat is available directly on the site and you can speak in Bengali there. You can also contact us by email at support@br33.bar. The support team is active 24 hours a day, seven days a week.

For ages 21+ only

br33 Responsible Gaming — Play safely and mindfully

Gaming is for enjoyment — not stress. br33 places the highest importance on every player's mental well-being and financial security. Learn here how you can keep your gaming experience fully under control.

Gaming as a source of enjoyment

Online gaming can be a great form of entertainment — but only when done mindfully and in a controlled way. At br33, we believe every player's experience should be enjoyable, safe, and responsible.

Gambling is primarily for entertainment — it is not a reliable way to earn money. If you ever feel that gaming is affecting your daily life, family, or financial situation, that is an important signal. On this page, we will inform you about all the tools and resources available to help you in that situation.

br33's responsible gaming policy is not just a set of rules — it is our core commitment. We have integrated tools into our platform that let you set your own gaming limits.

The tools of control are in your hands

br33 gives you full control over your gaming experience. You can activate any of the following features at any time.

Deposit Limit

Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. If you want to increase a limit, a 24-hour waiting period applies.

Time-Out

If you need a temporary break, suspend your account for anywhere from 24 hours to 6 weeks. During this time, logging in will not be possible and no transactions can be processed.

Self-Exclusion

For a long-term break, close your account for a minimum of 6 months or permanently. Once self-exclusion is in effect, reactivating your account before the period ends is not possible.

Bet Limit

Set a maximum limit on how much you wager per session. This protects you from overspending and keeps gaming within the bounds of entertainment.

Reality Check

A notification will be sent at set intervals letting you know how long you have been playing and your total profit or loss. This helps you stay aware.

Direct Support

Contact br33's live chat or email at any time. Our support team is active 24/7 in both Bengali and English and respects your privacy.

Warning signs

If any of the following signs apply to you, it is a signal that gaming is having a negative impact on your life.

You keep coming back to play in order to recover losses

You are hiding your gaming from family or friends

You are gaming with money meant for bills or essential expenses

You feel restless or anxious when you are not gaming

You are prioritising gaming over work, study, or sleep

You have tried to stop gaming but have been unable to

Gaming is causing problems in your relationships or professional life

Will you seek help?

Asking for help is not a sign of weakness — it is a sign of courage. If even one of the signs above applies to you, take action now.

At br33, you can speak with our support team via live chat at any time. Our team is ready to assist in Bengali and your conversation will remain completely confidential.

To get help activating a deposit limit or self-exclusion on your account, email us directly at: [email protected]

br33's commitment

We continuously work to ensure responsible gaming. Our core commitments are outlined below.

Age Verification

Strict age verification is applied during the registration process. Accounts belonging to minors are closed immediately.

Data Security

Your personal and financial information is kept secure using SSL encryption. Information is not shared with third parties.

Transparent Gaming

We follow a fair play policy. Every player's transaction and gaming history is transparently recorded in their account.

Proactive Support

When signs of problematic gaming are identified, our team proactively reaches out to offer support to the player.

How to activate limits

Follow just a few simple steps to activate responsible gaming tools at br33.

Log in to your account

Open the "Responsible Gaming" section

In your account settings, select the "Responsible Gaming" section.

Choose your preferred tool

Deposit limit, time-out, or self-exclusion — choose the right tool based on your needs.

Confirm

Confirm the limit or break. It will take effect immediately. If you need assistance, contact us via live chat.

Tips for safe gaming

Follow these simple habits to enjoy gaming responsibly.

Set a budget before you start gaming and stick to it
Never play with money set aside for bills or essential expenses
Take regular breaks — avoid playing for several hours straight
Avoid gaming when you are angry, sad, or under stress
Do not place larger bets trying to recover losses
See gaming as entertainment, not as a source of income
Always prioritise spending time with family and friends
Keep adult family members' accounts secure from minors

Need support? We're here

Concerned about gaming? Never hesitate to ask for help — for yourself or for someone close to you. br33's support team is with you 24/7 — in Bengali and in English.

24/7 live chat — directly on the site

[email protected]

Questions and answers about responsible gaming

Log in to your account and go to the "Responsible Gaming" section in your profile settings. There you can set a daily, weekly, or monthly deposit limit. Limits take effect immediately. Lowering a limit is instant, but increasing one requires a 24-hour waiting period.

Yes. When you activate self-exclusion, you will be given the opportunity to withdraw any withdrawable balance in your account. The minimum withdrawal amount is ৳1,000. Once the withdrawal is complete, your account will be fully closed.

A Time-Out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term or permanent solution — it starts at a minimum of 6 months and cannot be cancelled before the period ends.

Yes. br33 is for people aged 21 and above only. Age is verified at registration. In addition, if any account shows signs of an underage user, it is closed immediately. Keep your account credentials secure on your device so that underage family members cannot gain access.

No, there is no charge. All responsible gaming tools at br33 are completely free and available to use at any time. We believe it is our responsibility to ensure a safe gaming environment.

br33's live chat is available directly on the site and you can speak in Bengali there. You can also contact us by email at [email protected]. The support team is active 24 hours a day, seven days a week.